Privacy policy

Terms & Conditions:

www.slavicsnus.com

1. Opening Provisions

 

1.1. These Terms and Conditions (hereinafter referred to as the “Terms”) regulate the mutual rights and obligations between Slavic Snus (hereinafter referred to as the “Seller”) and its customers (hereinafter referred to as the “Buyer”) in connection with the purchase of goods through the online shop available at www.slavicsnus.com

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1.2. By placing an order, the Buyer agrees to these Terms.

 

1.3. The Seller may amend these Terms at any time. The version of the Terms in effect at the time of order confirmation applies.

 

1.4. The Buyer confirms that they are at least 18 years of age. Age verification may be required at checkout and/or delivery.

 

2. User Account

 

2.1. The Buyer may create a user account on the Seller’s website.

 

2.2. The Buyer is responsible for providing true and accurate information.

 

2.3. The Buyer must keep their login details secure and not allow third parties access.

 

2.4. The Seller may suspend or delete user accounts in cases of misuse or violation of these Terms.

 

3. Conclusion of the Purchase Contract

 

3.1. Product listings on the website are for informational purposes and do not constitute a binding offer.

 

3.2. The Buyer places an order via the website. The order becomes binding once the Seller confirms it by email.

 

3.3. The Buyer agrees to the use of electronic communication for contract conclusion.

 

4. Price and Payment

 

4.1. Prices are listed in [insert currency], including VAT (where applicable).

 

4.2. Available payment methods:

 

- Credit/Debit Card

 

- Bank Transfer

 

- Other methods if listed on the website

 

4.3. Payment must be completed before goods are dispatched unless otherwise agreed.

 

5. Withdrawal and Returns

 

5.1. In accordance with applicable consumer law, Buyers who are consumers may withdraw from the contract within 14 days of receiving the goods.

 

5.2. Exception for tobacco products: Due to hygienic and health protection reasons, withdrawal is not possible once the original sealed packaging has been opened. Only sealed, unused products may be returned.

 

5.3. Return shipping costs are borne by the Buyer.

 

5.4. Refunds will be issued within 14 days after the Seller receives the returned goods, provided they are unopened and undamaged.

 

6. Shipping and Delivery

 

6.1. Delivery options and costs are displayed at checkout.

 

6.2. The Buyer is obliged to provide accurate delivery information and accept the goods upon delivery.

 

6.3. The delivery carrier may require age verification (18+) upon handover of the goods.

 

6.4. If goods are refused or returned due to incorrect delivery details provided by the Buyer, the Buyer bears the cost of re-delivery.

 

6.5. Customs and Import Responsibility: The Buyer is solely responsible for complying with import regulations in their country. The Seller is not liable for goods seized by customs or authorities.

 

7. Defective Goods

 

7.1. The Seller guarantees that goods are free of defects upon dispatch.

 

7.2. If the goods are defective, the Buyer has the right to request repair, replacement, or a refund in line with applicable consumer protection laws.

 

7.3. Complaints must be submitted to the Seller’s contact address or email: [insert email].

 

8. Other Rights and Obligations

 

8.1. Ownership of goods passes to the Buyer once the purchase price has been paid in full.

 

8.2. The Buyer accepts responsibility for ensuring that the purchase and use of nicotine products comply with the laws of their country.

 

9. Personal Data & Privacy

 

9.1. The Seller processes personal data in accordance with the General Data Protection Regulation (GDPR).

 

9.2. Data collected includes name, address, email, phone number, order history, and age verification details.

 

9.3. Personal data is processed for:

 

- Order processing and delivery

 

- Customer account management

 

- Legal compliance (e.g., tax, age verification)

 

- Marketing communications (if consent is given)

 

9.4. The Buyer has the right to access, correct, or request deletion of their data.

 

9.5. Contact for privacy matters: [insert email].

 

10. Cookies & Marketing

 

10.1. The website uses cookies to improve user experience. Buyers may manage cookie preferences via their browser settings.

 

10.2. Marketing emails will only be sent with the Buyer’s explicit consent.

 

11. Dispute Resolution

 

11.1. The Buyer may contact the Seller for complaints at [marketinslavic@gmail.com]

 

11.2. If the Buyer is a consumer residing in the EU, they may also use the Online Dispute Resolution (ODR) platform: http://ec.europa.eu/consumers/odr

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12. Final Provisions

 

12.1. If the relationship established by the Purchase Contract contains an international (foreign) element, then the Parties agree that the relationship is governed by the Czech law. The aforementioned does not affect the consumer's rights resulting from the generally binding legal regulations.

 

12.2. If any provision of these Terms is found invalid, the rest remain effective.

 

12.3. The Seller’s contact details:

 

Company Name: slavic snus s.r.o

 

Address: Jurečkova 1811/18, Moravská Ostrava, 702 00 Ostrava

 

Email: marketingslavic@gmail.com

 

Phone: +420 666666666

 

⚠️ Important Tobacco Disclaimer: By purchasing from slavicsnus.com, the Buyer confirms they are over 18 years old and acknowledges that the Seller is not responsible for any legal restrictions on the import, possession, or use of nicotine products in the Buyer’s country